Privacy & Terms

1. Information We Collect

We collect information you provide directly when using our game top-up services, such as your email address, payment details, player ID, and order history. We also automatically collect certain technical information including your IP address, device type, browser version, and usage activity to improve service performance and security.

2. How We Use Your Information

We use the information we collect to:

1. Process your game top-up orders and deliver purchased credits.
2. Provide customer support and respond to your inquiries.
3. Improve our website performance and user experience.
4. Send transactional notifications and updates about your orders.
5. Prevent fraudulent transactions and ensure secure payments.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share necessary data with trusted payment processors, fraud prevention services, or logistics partners only for the purpose of completing your transactions. All partners are required to keep your data confidential and use it only for authorized purposes.

4. Data Security

We adopt SSL encryption and other industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. All payments are processed through secure, PCI-compliant gateways, ensuring your financial information remains safe.

5. Your Rights

You have the right to:

1. Access, correct, or delete your personal data.
2. Request details on how your data is used.
3. Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and analytics tools to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings, but some parts of our site may not function properly if you do.

7. Children's Privacy

Our services are not directed toward individuals under 13 years old. We do not knowingly collect data from children. If such information is found, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Any updates will be posted here with a revised “Last Updated” date.

9. Privacy Compliance Statement

We are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong). Your information will be collected, processed, and stored securely, and will only be used for purposes directly related to our services. We do not disclose your personal data to third parties except as required by law or with your explicit consent.